Tappit UAE
Delivery Policy
Last updated: November 2026
1. Who we are
Tappit is a brand operated by MUSETECH SOLUTIONS - FZCO, licence 55889, Dubai Integrated Economic Zones Authority, Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates. This policy forms part of our Terms & Conditions.
2. Where we deliver
We currently deliver within the United Arab Emirates only. Delivery charges are shown before you pay.
3. Production and delivery times
We start making your card once you approve your design. Production usually takes 3 to 4 working days. Delivery anywhere in the UAE usually takes a further 3 to 5 working days after dispatch.
These times are estimates, not guarantees. Delays can happen because of courier issues, public holidays, incorrect delivery details or other events outside our control.
“Working days” means Monday to Friday, excluding UAE public holidays.
4. Delivery instructions
When you order, you choose whether your order must be handed to you in person, or can be left at your door, reception or building security. If you choose to have it left, your order is your responsibility once it has been left as instructed.
5. Your delivery details
You are responsible for giving us a complete and correct delivery address and a phone number where you can be reached. If a delivery cannot be completed because the address is wrong or incomplete, or because you were not available or could not be reached, a new delivery is charged at the same rate as the original delivery charge.
6. When your order is delivered
Your order is your responsibility once it has been handed over at your delivery address, or left as you instructed.
7. Missing deliveries
If our delivery records show your order as delivered but you have not received it, contact us within 3 days of the delivery date at info@tappitcards.ae.